Membership T&C
Privacy Policy
MEMBERSHIP TERMS & CONDITIONS
PRINCIPAL TERMS
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This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.
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DIRECT DEBIT FEES AND CHARGES
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The first month's membership fees are collected from you by us either by Debit / Credit card at the time of purchase or by Direct Debit approximately 5 working days from your membership application date.
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Your second Direct Debit for monthly membership fees only will be collected one month after you joined. Each payment made is not refundable.
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If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, will either suspend or terminate your membership.
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You agree to advise us immediately of any change to the Members Details provided.
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DIRECT DEBIT PRICES
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From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.
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TERMINATION
MONTHLY DIRECT DEBIT MEMBERSHIPS
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You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this.
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In the above circumstances, your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.
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PAID IN FULL MEMBERSHIP
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You cannot freeze your membership on fixed-term membership.
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MONEY-BACK GUARANTEE
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As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining.
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GENERAL TERMS & CONDITIONS
MISCELLANEOUS TERMS
sleep sound spa Disclaimer:
I understand that the Sound Asleep Club sessions and any other complementary therapies, healing, readings or energy work is not intended as a replacement for medical or psychological advice or treatment. If you or someone you know has a health issue you are advised to seek treatment from a registered medical practitioner.
I hereby release the Sound Asleep Club from any and all liability resulting from attending the online club sessions and any materials, preparations, remedies or treatments and assume full responsibility for all risks in connection to Sound Asleep Club online sessions Everyone taking part in the online sessions and activities does so at their own risk.
Statement of Physical Ability: You should ensure that you have an adequate level of fitness and a certain level of confidence, in order to take part in the activity that you wish to book. If you have any concerns about this please contact the Sound Asleep Club before booking.
Disclaimer: By booking on to a Sound Asleep Club session ‘I’ the Customer understand that I’m taking part in this activity at our own risk, and I accept that the Sound Asleep Club will not accept any liability for any damage, injury or death of customers, members or their guests to the Sound Asleep Club.
YOUR PERSONAL INFORMATION
This website is operated by Sound Asleep Club ("we" or "us").
We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information. ​
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INFORMATION WE HOLD
At times we may request that you voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information.
We may gather the following information about you when you use this website:
Name
Email address
Telephone number
Postal Address
Information provided by you in relation to submitting a job application to us (this may include sensitive personal information e.g. ethnic origin)​
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USE OF YOUR INFORMATION
We will use your personal information in the ways described below. We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:
How we will use your personal information
· To provide you with information that you have requested e.g. a newsletter, blog
· To provide you with better ways of accessing information from this website;
· To process and consider your job application; Our legal basis for processing
· Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
· Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users.
· Our legitimate interests – we use your personal information to assess your job application and to keep you updated throughout the application process.
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THIRD PARTIES
We may send your personal information to third parties to help us process your personal information for the purposes set out in this policy. We may disclose your personal information if we or any of our assets are the subjects of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.
We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.
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MARKETING
We will only provide information to you that you have asked for via the website and/or information that we feel is relevant to you. Each communication will have the option to unsubscribe, should you wish to do so.
HOW LONG WE HOLD YOUR INFORMATION
We will hold your information for no more than 5 years.
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COOKIE POLICY
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
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We use website cookies to improve user experience of our website by enabling our website to 'remember' users, either for the duration of their visit - using a 'session cookie' - or for repeat visits - using a 'persistent cookie'.
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For further details about the situations when information about you might be shared please see the Information Commissioner’s website at https://ico.org.uk/your-data-matters/
Click here to view which cookies are stored on your site visitors' computer.
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If you don’t want us to process your data anymore, please contact us.
This policy was created in November 2020.